Privacy Policy

Effective Date: April 24, 2026

S'hail Shipping & Maritime Services ("Company," "we," "us," or "our") operates the Shail Trade mobile application and shareholder portal. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

1.1 Shareholder Information

  • Personal Details: Full name (English and Arabic), Qatar ID (QID), email address, phone number
  • Account Information: Login credentials, account status, shareholding details
  • Trading Data: Share sale requests, purchase interests, transaction history, pricing information

1.2 Mobile App Data

  • Device Information: Device model, operating system version, unique device identifiers
  • Push Notification ID: OneSignal player ID for sending notifications
  • Login Activity: Login timestamps, device information, IP addresses
  • Network Status: Internet connectivity for offline detection

2. How We Use Your Information

  • Manage your shareholder account and verify your identity using Qatar ID
  • Process share sale and purchase transactions between shareholders
  • Send push notifications about trading opportunities, company announcements, and AGM/EGM meetings
  • Provide access to investor relations documents and company updates
  • Track login activity for security purposes
  • Maintain transaction history and share change records
  • Comply with Qatar commercial law and regulatory requirements

3. Information Sharing

We do not sell your personal information. We share data only as follows:

  • Between Shareholders: When you post a sale request or purchase interest, your contact information and trading details are visible to other approved shareholders
  • OneSignal: Push notification service provider receives your device token to deliver notifications
  • Company Administrators: Internal staff access shareholder data for account approval and transaction management
  • Legal Requirements: When required by Qatar law or regulatory authorities

4. Data Security

We protect your information using industry-standard security measures including encrypted passwords, secure HTTPS connections, and access controls. Login activities are monitored for suspicious behavior.

5. Your Rights

  • Access and update your profile information
  • Enable or disable email notifications
  • View your complete transaction history
  • Request account deactivation by contacting us
  • Disable push notifications in your device settings

6. Data Retention

We retain shareholder records and transaction history as required by Qatar commercial law. Login activity logs are maintained for security auditing purposes.

7. Contact Us

For privacy inquiries or to exercise your rights:

S'hail Shipping & Maritime Services
1201, 25 Marina, Lusail, State of Qatar
P.O. Box 19486
Email: info@shailship.com
Phone: +974 4429 7444

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